Jomjudi Terms and Conditions — Our Betting Platform Usage Guidelines

1. Eligibility & Account Registration

To use the jomjudi platform, you must meet the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration.
• Not be an individual who has been banned or restricted from betting activities by any relevant authority.
• Register your account with accurate, truthful, and up-to-date personal information.
• Not registering more than one active account at any time.
• Be legally capable of entering into a binding agreement under the laws applicable to you.

Jomjudi reserves the right to request identity document verification (KYC — Know Your Customer) at any time to ensure compliance with eligibility requirements. The KYC process involves submitting a copy of a valid identity card or passport along with proof of address. Accounts that fail to complete the KYC process within the specified period will be temporarily suspended until verification is complete.

2. Account Security & Password

Your account security is a shared responsibility. jomjudi provides robust security infrastructure including 256-bit SSL encryption and two-factor authentication (2FA), but there are certain steps you must take as a user:

• Never share your username, password, or 2FA code with anyone, including jomjudi staff. Our staff will never ask for your password.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Always log out when you are done using the platform, especially on shared devices.
• Contact our customer support immediately if you suspect any suspicious activity on your account.

Jomjudi is not liable for any losses arising from unauthorized use of your account due to your own negligence in safeguarding your login credentials. However, we will do everything we can to help investigate and resolve any account security issues reported to us.

3. Deposits, Withdrawals & Financial Transactions

Jomjudi supports a wide range of payment methods popular in Malaysia, including FPX, e-wallets such as Touch 'n Go eWallet and GrabPay, and online bank transfers. All financial transactions are processed through secure and trusted payment channels.

Regarding Deposits:

• Minimum deposit amounts vary depending on the selected payment method.
• Deposits are processed automatically and credited to your account shortly after payment confirmation is received.
• Ensure the payment details you enter are correct — jomjudi is not responsible for any delays resulting from incorrect information provided by the user.
• Successful deposits are non-reversible unless a technical error is acknowledged by the platform.

Regarding Withdrawals:

• Withdrawals are only permitted to a bank account or e-wallet registered under the same name as the jomjudi account.
• Withdrawal requests will be processed within the timeframe specified based on the selected withdrawal method.
• Jomjudi reserves the right to hold withdrawals for security review or compliance purposes, particularly for accounts that have not completed the KYC process.
• Minimum and maximum withdrawal limits apply in accordance with the platform's current policies, which may change from time to time.

4. Bonuses, Promotions & Special Offers

Jomjudi offers a variety of bonuses and promotions to both new and existing users from time to time. All bonuses and promotions are subject to the following conditions:

• Each bonus has its own wagering requirement that must be met before bonus funds can be converted to cash or withdrawn.
• Bonuses may only be claimed once per promotion unless otherwise stated in the relevant promotion terms.
• Bonuses may not be transferred between accounts, redeemed directly for cash, or combined with other bonuses unless explicitly permitted.
• Jomjudi reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus system abuse, including using multiple accounts to claim bonuses, will result in account closure and cancellation of all bonuses.

We encourage all users to read the specific terms of each promotion before participating. Any enquiries regarding promotions may be directed to our customer support team, available 24/7.

5. Game Rules & Betting

All games and betting activities on the jomjudi platform are subject to the following rules:

• All game outcomes generated by the system are final. Any disputes must be raised within 72 hours of a game or bet being settled.
• Jomjudi uses certified random number generators (RNG) for all casino games to ensure fairness and transparency.
• Odds for sports betting are fixed at the time the bet is placed, unless a significant technical error occurs.
• Jomjudi reserves the right to void bets in the event of a technical error, significant odds error, or any unforeseen situation affecting the integrity of a game.
• The use of bots, automated software, or any unfair means to gain an advantage in gameplay is strictly prohibited and will result in immediate account closure.

Jomjudi is committed to maintaining a fair and safe gaming environment for all users. Every report regarding unfairness in gameplay will be thoroughly investigated and a response provided within a reasonable timeframe.

6. Prohibited Conduct & Account Closure

To ensure jomjudi remains a safe and enjoyable environment for all users, the following conduct is strictly prohibited:

• Registering more than one account or using another person's identity.
• Using automated software, bots, or any tool designed to manipulate the system.
• Colluding with other users during gameplay.
• Deceiving, misleading, or abusing the promotions and bonus system.
• Engaging in any illegal activity, including money laundering.
• Threatening, insulting, or bullying jomjudi staff or other users.
• Posting or sharing inappropriate, harmful, or illegal content on our platform.

Violation of any of the above rules will result in appropriate action, including official warnings, temporary account suspension, or permanent account closure depending on the severity of the breach. In cases involving illegal activity, jomjudi will cooperate fully with the relevant authorities.

7. Responsible Gambling

Jomjudi takes problem gambling seriously. We believe betting should remain a fun form of entertainment, not a source of financial stress or personal hardship. As such, we provide a range of self-management tools to help users maintain control over their betting habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on what you can afford.
• Betting Limit: Set a maximum amount you can wager in a single session.
• Account Break: Suspend access to your account for a set period if you feel you need a break.
• Self-Exclusion: For more serious cases, you may apply for a long-term self-exclusion from the platform.

If you or someone you know is experiencing gambling-related issues, please contact our support team or visit the Responsible Gaming us for more information and available support resources.

8. Privacy & Data Protection

Jomjudi respects your privacy and is committed to protecting your personal information. The collection, use, and storage of your personal data is governed by our Privacy Policy us, which forms part of these terms and should be read together with them.

In short, we collect information necessary to operate your account, process transactions, meet legal compliance requirements, and improve our services. Your data will not be sold to third parties for marketing purposes. All data is stored securely using the latest encryption technology and is accessible only by authorised personnel.

9. Changes to Terms & Conditions

Jomjudi reserves the right to modify these Terms and Conditions at any time in response to operational needs, legal changes, or platform improvements. Any material changes will be communicated to users via:

• In-app notifications on the jomjudi mobile app.
• Update the "Last Updated Date" shown at the top of this document.
• Email notification to your registered email address for significant changes.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the jomjudi platform after any changes are published constitutes your acceptance of and agreement to the updated terms.